Shipping policy

Last updated: 04/20/2025

At Trouble Minded, we aim to get your order to you as quickly and smoothly as possible. Please review our shipping details below before placing your order.

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Processing Time

All orders are processed within [2–5 business days] after the order is placed.
During drop periods or high volume times, processing may take slightly longer. You’ll receive an email confirmation once your order has shipped.

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Shipping Times

Shipping times depend on your location and the shipping option you choose at checkout:
    •    USA & Canada: [3–10 business days]
    •    International: [7–21 business days]*

*International shipping times may vary due to customs delays.

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Shipping Rates

Shipping costs are calculated at checkout based on your location and order weight. You’ll see the total before completing your purchase.

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Tracking

All orders come with a tracking number, sent via email once your package is on the way.
Please allow up to 48 hours for the tracking info to update.

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Customs & Duties

International orders may be subject to import taxes, customs duties, and fees once the shipment reaches your country. These charges are the customer’s responsibility.

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Lost or Stolen Packages

Once a package is marked as delivered, Trouble Minded is not responsible for lost or stolen shipments.
If you believe your package is missing, please contact your local carrier first. If needed, reach out to us and we’ll do our best to help.

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Questions?

Hit us up at [INFO@troubleminded.ca] with any shipping concerns.